Technical support for students (MGDP2050)

From Wiki @ Karl Jones dot com
Revision as of 14:20, 3 March 2016 by Karl Jones (Talk | contribs) (Send an email to the instructor)

Jump to: navigation, search

This page documents technical support options for students in Web Design and Development II (MGDP2050) at Hennepin Technical College.

Web design problems

This section applies to technical support for web design problems.

Email

When requesting technical assistance by email:

Have your work online

Upload your web page(s) and associated resources (CSS files, images, etc.) to the classroom website

  • Or some other website, by agreement with instructor.

Browse your web page online to confirm that you can see the problem online.

  • Copy the URL from your browser's address bar -- in the next step, paste this URL into an email.

Send an email to the instructor

Create a new email, and paste the URL into:

  • The subject line of the email
  • The body of the email

In the body of the email, in addition to the URL of the problem web page, write a brief but thorough statement of the problem:

  • What you want it to do
  • What it actually does

Send your email to: karl.jones@hennepintech.edu