Difference between revisions of "Principle of least astonishment"

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Latest revision as of 12:44, 5 December 2016

The principle of least astonishment (POLA) (alternatively "principle/law/rule of least astonishment/surprise") applies to user interface and software design, from the ergonomics standpoint.

A typical formulation of the principle is: "If a necessary feature has a high astonishment factor, it may be necessary to redesign the feature."

In general engineering design contexts, the principle can be taken to mean that a component of a system should behave in a manner consistent with how users of that component are likely to expect it to behave; that is, users should not be astonished at the way it behaves.

See also

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