Difference between revisions of "Technical support for students (MGDP2050)"

Revision as of 14:46, 3 March 2016

This page documents technical support options for students in Web Design and Development II (MGDP2050) at Hennepin Technical College.

Web design problems

This section applies to technical support for web design problems.

Summary:

• Post your work to classroom web server
• Browse classroom web server to confirm problem
• Copy URL from browser address bar
• Example: http://mgdp2050.htcwebcreative.com/rwd/index.html
• Send email to instructor
  • Paste URL in subject line of email
  • Paste URL in body of email, and include description of problem

The following sections describe the process in more detail.

Upload your work to classroom web server

Upload your web page(s) and associated resources (CSS files, images, etc.) to the classroom website.

• Use any FTP client to upload your work
• See Learning FTP (1)

Browse your web page online to confirm that you can see the problem online.

• Copy the URL from your browser's address bar -- in the next step, paste this URL into an email.

Send an email to the instructor

Create a new email, and paste the URL into:

• The subject line of the email
• The body of the email

In the body of the email, in addition to the URL of the problem web page, write a brief but thorough statement of the problem:

• What you want it to do
• What it actually does

Send your email to: karl.jones@hennepintech.edu